Hi, I’m India
Senior UX/Product Designer
Featured WORK
American Express Agent Assist
I worked closely with Product Managers, Stake-Holders, Designers, and the Engineering team to create wireframes a prototype for a new product called Agent Assist which uses generative artificial intelligence to assist Amex Colleagues answer customer questions.
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CVS Specialty First Fill to Manage My Therapy User Journey
At CVS Specialty my design team was focused on optimizing the journey from a user’s First Fill experience to a new health dashboard we called Manage My Therapy. It is the backbone for the health components that will be designed to help users with chronic conditions manage their health.
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Guesst Listing and Pop-Shares
A UI and UX redesign for Guesst, a technology company powering the New Retail. I made the style guide, redesigned the UX around search, redesigned the pop shares/listing pages, redesigned the UX and UI for the message center, including ability to agree to leasing terms and sign lease documents, and made all the marketing for social media when Guesst opened a pop-up store.
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TrueCar Create Offer Tool
A redesign of a previous dealer tool used to search through consumer leads from the TrueCar CRM and offer vehicles to the consumer through email.
